SanFire - Official Complaint Process

Image
Locked
User avatar
SANFIRE
Posts: 98
Joined: Tue Mar 30, 2021 1:18 pm
GTAW Forum Name: TBA

SanFire - Official Complaint Process

Post by SANFIRE »

. Image
SanFire - Official Complaint Process

The document serves as the public information center, for members of the public, employees of the San Andreas Department of Forestry and Fire Protection, or from other agencies to understand the complaint process when reporting a Fire Marshal, and to have a step by step procedure explaining the process, and how to report a Fire Marshal. These complaints are considered confidential and will be directly sent to members of the Command team. If a complaint is to be filed against one of the chiefs respectively, it shall be sent privately to the other members of Command (see the Public Contact List), and a State Investigation, will be commenced rather than an internal investigation.

When a complaint is received, a thorough review will be commenced, to determine whether the complaint is in possible violation of internal policy, or any criminal complaint that needs review in the determination of a crime has been committed. If a full investigation is taking place, the employee who is reported will be brought in for questioning regarding the incident and will be asked to inform of their side of the situation. We ask that if you have any evidence, to please as-well, attach it to the respective areas required in the complaint form. Once the investigation is concluded, a final response will be given to the reporting party regarding the conclusion. The conclusion response will have brief information about the case and will include if the reported employee is found in direct violation, and any punishment that has been issued.

The official complaint can be submitted via email to the Command team, or be filed in person at the Rockford Hills Headquarters.

(( When reporting a faction member, we ask that you include additional out-of-character information, so if an Internal Investigation is commenced, the evidence, and the report itself, can be validated if needed. Out of character information will not be shared in any way shape or form, and will only be used if the report itself, needs to be questioned within an administrative ruling. Players should not leave out OOC evidence that might be required to justify in-character evidence (for example, screenshotting but not actually RP taking the photo). If the evidence provided cannot be backed with OOC evidence, do not place it. Evidence needs to be proven validated and cannot just be a video/screenshots of an incident that has occurred. If one is found lying within evidence, a report will be made to the administration team. ))
Complaint Format Title: Complaint of Employee - [Name/Badge of Employee]

(Please email to SanFire Command)
. Image
SanFire - Complaint Form

Reporting Party Information
  1. Reporting Party Name:
  2. Reporting Party Phone Number:
  3. Reporting Party Address:
  4. Reporting Party (if) Agency/Government Employment:
  5. Reporting Party Rank (if) in Agency/Government Employment:
  6. ((GTA W Forum Name)):
  7. ((Character name involved in the report if wanting to proceed anonymous IC)):
Employee Information
  1. Reporting Employee Name:
  2. Reporting Employee Badge Number:
  3. Reporting Employee Rank:
Witness Information
  1. Witness Name:
  2. Witness Phone Number:
  3. Witness Address (if applicable):
  4. Witness Statement (if applicable):
  5. Witness Signature:
Information Regarding the Incident
  1. Date of Incident:
  2. Time of Incident:
  3. Location of Incident:
  4. Explanation of Incident and Misconduct:
  5. Evidence Attached:
  6. ((Evidence Attached:))
Declaration & Concluding Information

This complaint form is in compliance with section 812 of the San Andreas Penal Code and therefore serves as the official complaint procedure for the San Andreas Department of Forestry and Fire Protection. After signing and sending in the official complaint, you hereby agree to the following regulations:

The San Andreas Department of Forestry and Fire Protection has up to thirty-one (31) days to respond and conclude an Internal Investigation when one has been submitted through the official complaint process. The San Andreas Department of Forestry and Fire Protection will in an attempt, keep the reporting party updated in regards to the conclusion and status of the investigation and or complaint. However, the San Andreas Department of Forestry and Fire Protection cannot be held accountable for constant status updates, as, in the course of an Investigation, we require confidentiality for a non-biased investigation, and to not bring any extra tips to the reported employee. If an individual submits the official complaint and is found to be false, and or lying on the official complaint, criminal charges may be presented through the San Andreas Department of Forestry and Fire Protection to the reporting party, for providing false statements and obstructing the duties of a Government Official, by providing a false report that had to be investigated. When submitting a report, one should be in the understanding that the report being submitted, is voluntarily and is willingly submitting a complaint process, without any other biased or individual instructing (or forcing) the reporting party, to submit a complaint. By signing and submitting this form, you also agree that you have read and understood the Official Complaint Process for the San Andreas Department of Forestry and Fire Protection ((This includes OOC regulations as-well))

Signature: Signature
Date: DD/MMM/YYYY

Code: Select all

[divbox=white][size=5].[/size]
[center][img]https://i.imgur.com/l1BvRu7.png[/img][/center]
[hr][/hr]
[center][divbox=#4D0000][size=150][b][center][color=White][b]SanFire - Complaint Form[/b][/color][/b][/size][/divbox][/center]
[hr][/hr]

[size=125][b][color=black][b]Reporting Party Information[/b][/color][/b][/size]
[list=1][*][b]Reporting Party Name:[/b]
[*][b]Reporting Party Phone Number:[/b]
[*][b]Reporting Party Address:[/b]
[*][b]Reporting Party (if) Agency/Government Employment:[/b]
[*][b]Reporting Party Rank (if) in Agency/Government Employment:[/b]
[*][b]((GTA W Forum Name)):[/b]
[*][b]((Character name involved in the report if wanting to proceed anonymous IC)):[/b][/list]

[size=125][b][color=black][b]Employee Information[/b][/color][/b][/size]
[list=1][*][b]Reporting Employee Name:[/b]
[*][b]Reporting Employee Badge Number:[/b]
[*][b]Reporting Employee Rank:[/b][/list]

[size=125][b][color=black][b]Witness Information[/b][/color][/b][/size]
[list=1][*][b]Witness Name:[/b]
[*][b]Witness Phone Number:[/b]
[*][b]Witness Address (if applicable):[/b]
[*][b]Witness Statement (if applicable):[/b]
[*][b]Witness Signature:[/b][/list]

[size=125][b][color=black][b]Information Regarding the Incident[/b][/color][/b][/size]
[list=1][*][b]Date of Incident:[/b]
[*][b]Time of Incident:[/b]
[*][b]Location of Incident:[/b]
[*][b]Explanation of Incident and Misconduct:[/b]
[*][b]Evidence Attached:[/b]
[*][b]((Evidence Attached:))[/b][/list]

[size=125][b][color=black][b]Declaration & Concluding Information[/b][/color][/b][/size]

This complaint form is in compliance with section 812 of the San Andreas Penal Code and therefore serves as the official complaint procedure for the San Andreas Department of Forestry and Fire Protection. After signing and sending in the official complaint, you hereby agree to the following regulations:

The San Andreas Department of Forestry and Fire Protection has up to thirty-one (31) days to respond and conclude an Internal Investigation when one has been submitted through the official complaint process. The San Andreas Department of Forestry and Fire Protection will in an attempt, keep the reporting party updated in regards to the conclusion and status of the investigation and or complaint. However, the San Andreas Department of Forestry and Fire Protection cannot be held accountable for constant status updates, as, in the course of an Investigation, we require confidentiality for a non-biased investigation, and to not bring any extra tips to the reported employee. If an individual submits the official complaint and is found to be false, and or lying on the official complaint, criminal charges may be presented through the San Andreas Department of Forestry and Fire Protection to the reporting party, for providing false statements and obstructing the duties of a Government Official, by providing a false report that had to be investigated. When submitting a report, one should be in the understanding that the report being submitted, is voluntarily and is willingly submitting a complaint process, without any other biased or individual instructing (or forcing) the reporting party, to submit a complaint. By signing and submitting this form, you also agree that you have read and understood the Official Complaint Process for the San Andreas Department of Forestry and Fire Protection ((This includes OOC regulations as-well))

[b]Signature:[/b] Signature
[b]Date:[/b] DD/MMM/YYYY

Locked